Privacy Policy

RM4L (“we,” “us,” or “our”) operates the website rm4l.com(the “Site”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

When you request quotes or use our intake form, we collect the information you voluntarily submit, including:

• Name and contact information (email, phone number)
• Project details (service type, approximate size, timeline)
• Property location (ZIP code, city, state)

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• IP address (used for approximate geographic location only)

We use this data in aggregate to improve the Site and understand usage patterns. We do not use it to personally identify you.

2. How We Use Your Information

We use the information we collect to:

• Match you with licensed, insured concrete contractors in your area
• Send your project details to matched contractors so they can prepare quotes
• Communicate with you about your quote request (confirmation, follow-up)
• Improve our tools, guides, and overall user experience
• Detect and prevent fraud or abuse

3. How We Share Your Information

We share your project and contact information only with the contractors matched to your specific request. We do not sell your information to data brokers, advertisers, or unrelated third parties.

We may also share information with:

• Service providers — Third-party tools that help us operate the Site (e.g., hosting, analytics, email delivery). These providers only access data necessary to perform their function and are contractually obligated to protect it.
• Legal obligations — If required by law, court order, or governmental authority.

4. Cookies & Tracking

The Site may use cookies and similar technologies to remember preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may limit certain functionality.

We do not use cookies for behavioral advertising or retargeting.

5. Data Security

We use commercially reasonable measures to protect the information you provide, including encrypted transmission (HTTPS), access controls, and secure storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Quote request data is typically retained for up to 24 months, after which it is deleted or anonymized.

7. Your Rights & Choices

You have the right to:

• Access — Request a copy of the personal information we hold about you.
• Correction — Request correction of inaccurate information.
• Deletion — Request deletion of your personal information, subject to legal obligations.
• Opt-out — Unsubscribe from any marketing emails using the link provided in the email.

To exercise any of these rights, contact us at the address below.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit.

9. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us: